Get Involved

Community Manager

Circle Member Community

Position Overview
Foster a safe, supportive online community by moderating discussions, responding to community members, and ensuring all interactions align with complex trauma-informed care principles.

Time Commitment
A minimum of 5 hours per week.

Key Responsibilities

Community Engagement 
•  Respond to comments, messages, and mentions across designated platform/s of choice within 24 hours by warmly witnessing, fully acknowledging, validating and with a felt-sense of empathy (assuring that we as an organization have done all we can for the member to have experienced this with us)
•  Welcome new community members and guide them to appropriate resources
•  Facilitate healthy, supportive discussions in comment sections
•  Share community guidelines and expectations when needed
•  Celebrate community milestones and member achievements

Crisis Response & Safety 
•  Identify comments or messages indicating crisis or immediate danger
•  Follow established crisis intervention protocols 
•  Connect individuals to professional resources when appropriate
•  Escalate concerning situations to leadership immediately
•  Maintain boundaries while providing compassionate support

Community Health Monitoring 
•  Monitor community sentiment and engagement patterns
•  Document and report concerning trends or recurring issues
•  Collaborate with content creators on community-responsive content
•  Provide feedback on community needs and preferences
•  Maintain detailed logs of crisis interventions and outcomes

Required Qualifications
•  Complex trauma-informed care training or relevant professional experience
•  Experience with peer support
•  Excellent written communication and de-escalation skills
•  Familiarity with social media platform moderation tools

Preferred Qualifications
•  Professional background in counseling, social work, or peer support
•  Experience moderating online mental health communities
•  Knowledge of suicide prevention and crisis intervention protocols
•  Understanding of CPTSD symptoms and trauma responses

Essential Skills & Qualities
•  Emotional regulation and ability to remain calm in crisis situations
•  Strong boundaries to maintain professional relationships
•  Cultural sensitivity and inclusive communication
•  Patience and compassion for community members in various stages of healing
•  Self-care practices to prevent burnout and secondary trauma

Program Leader

Daily Recovery Support

Position Overview

We are seeking experienced, trauma-informed Online Support Group Leaders to facilitate weekly virtual support groups via Zoom and provide guidance within our secure online forums. These groups offer a blend of peer support, education, and community connection, grounded in empathy and trust.

This is a meaningful opportunity to create a supportive space for survivors to share, heal, and grow—both in live calls and through ongoing online discussion.

Key Responsibilities

• Facilitate weekly, 45 minute Zoom support group sessions for adult survivors of trauma, following a strengths-based, trauma-informed approach.

• Guide group conversations with a balance of structure and open sharing, ensuring emotional safety for all participants.

• Encourage respectful dialogue, mutual support, and healthy boundaries.

• Provide light psychoeducation, coping tools, and grounding techniques as appropriate.

• Monitor and engage with participants in online chat forums between meetings to provide continuity of support.

• Collaborate with co-leaders or moderators and communicate any concerns or escalations to program staff.

• Attend initial and ongoing trauma-informed training provided by the organization.

Qualifications

• Experience leading peer support groups or clinical therapy groups, preferably for trauma survivors.

• Background in mental health, social work, peer counseling, or a related field strongly preferred.

• Trauma-informed and strengths-based communication style.

• Comfortable using Zoom and online chat platforms.

• Strong listening, facilitation, and interpersonal skills.

• Grounded, emotionally mature, and able to maintain appropriate boundaries.

Preferred Candidates Include:

• Licensed mental health professionals (LCSW, LPC, LMFT, etc.)

• Certified peer support specialists or counselors

• Trauma recovery coaches or facilitators with relevant experience

Social Media Content Creator

Content Creator

Position Overview
Create engaging, trauma-informed educational content across our social media platforms to support our community of CPTSD survivors and their supporters.

Time Commitment
Minimum of 5 hours per week (flexible scheduling)

 Key Responsibilities

Content Development 
•  Research and write trauma-informed educational posts about CPTSD, healing, and recovery
•  Create social media captions that validate survivor experiences while promoting healing
•  Develop content series on topics like: coping strategies, self-care, trauma responses, healing milestones,…
•  Collaborate with team to ensure content aligns with foundation’s mission and voice
•  Fact-check all content using evidence-based trauma research

Visual Content Support 
•  Work with design tools (Canva, basic graphic design) to create quote cards and infographics
•  Source appropriate, trigger-safe imagery for posts
•  Ensure all visual content meets accessibility standards (alt text, color contrast)
•  Maintain brand consistency across all visual elements

Community Engagement 
•  Monitor content performance and engagement metrics
•  Suggest content improvements based on community response
•  Collaborate with Community Managers on trending topics and community needs

Required Qualifications
•  Trauma education or lived experience with CPTSD/complex trauma recovery
•  Understanding of trauma-informed language and communication
•  Strong written communication skills
•  Basic familiarity with social media platforms (Facebook, Instagram, LinkedIn, X, YouTube)
•  Ability to research and cite credible mental health sources

Preferred Qualifications
•  Professional background in mental health, social work, or psychology
•  Experience creating content for mental health or nonprofit organizations
•  Basic graphic design skills
•  Knowledge of SEO and social media best practices

Essential Skills & Qualities
•  Empathy and sensitivity when discussing trauma-related topics
•  Attention to detail for fact-checking and brand consistency
•  Self-care awareness and nervous system awareness to prevent secondary trauma
•  Collaborative spirit for working with diverse team members
•  Reliability in meeting content deadlines

Linked In

Content Creator

We are seeking a dedicated LinkedIn Social Media Consultant to help us build and manage our professional presence on LinkedIn. This volunteer will play a key role in expanding our reach, sharing trauma-informed content, and engaging thoughtfully with our network while upholding the values of sensitivity, confidentiality, and trust.

Key Responsibilities
• Develop and manage a consistent, compassionate, and professional posting strategy aligned with our mission and values.
• Curate and post trauma-informed educational content, posts from our blog, resources, and nonprofit updates.
• Engage with followers, professionals, and partner organizations in a respectful and supportive manner.
• Help grow our professional network by identifying and connecting with aligned organizations, thought leaders, and advocates.
• Monitor messages and comments to ensure safe, respectful interactions.
• Use insights and analytics (e.g., post engagement, follower growth) to inform content decisions and report monthly.
• Ensure all content upholds trauma-informed principles: safety, choice, collaboration, trustworthiness, and empowerment.

Qualifications
• Experience managing social media accounts (LinkedIn preferred) for a nonprofit, business, or personal brand.
• Understanding of trauma-informed language and communication, or willingness to learn.
• Strong writing, editing, and content planning skills.
• Comfortable with basic graphic design tools (e.g., Canva) a plus.
• Reliable, self-motivated, and values-aligned.

Pinterest

Content Creator

We’re looking for a creative and thoughtful Pinterest Social Media Consultant to help us build a calm, inspiring, and informative presence on Pinterest. This volunteer role will focus on curating trauma-informed content, organizing it into helpful boards, and growing our visibility as a trusted source for healing and empowerment.

Key Responsibilities

• Develop and manage a Pinterest content strategy that reflects our values and mission.

• Create and organize Pinterest boards centered around trauma recovery, mental health, wellness, coping tools, survivor stories, inspirational quotes, and relevant resources.

• Design engaging, aesthetically aligned pins using Canva or similar tools.

• Curate and pin content from reputable, trauma-informed sources.

• Monitor engagement (repins, follows, saves) and adapt content based on insights.

• Ensure that all shared content promotes a sense of safety, empowerment, and compassion.

• Collaborate with our team to align Pinterest content with broader communications and campaigns.

Qualifications

• Familiarity with Pinterest and basic design platforms like Canva.

• Understanding of trauma-informed communication or a willingness to learn.

• Strong visual storytelling and organizational skills.

• Passion for mental health, healing, and creating accessible resources.

• Self-directed, reliable, and values-aligned.

Call for Writers

Guest blog contributor

If you’re passionate about writing and inspiring others, we want to hear from you! Our blog focuses on all aspects of complex trauma recovery, as well as educating, inspiring, and raising awareness about the mental health struggles that survivors of trauma face on a daily basis.

If you have a knack for writing and want to make a difference in someone’s life, through the power of the written word, then we want to hear from you.

Education: No formal education required

Experience: No professional experience required for survivor stories. See our editor about academic article qualifications.