Frequently Asked Questions

Also referred to by C-PTSD, Complex Trauma, and Complex Post-Traumatic Stress Disorder. We’ve put together a handy reference page that includes not only a well defined response to “What is CPTSD” but also a series of blog posts that further expand on complex trauma.

To help protect the privacy of our members, we cannot allow free trials of our programs. However we’ve created a free resource called, Learn More. This program allows you to watch and listen to examples of many of our programs. These samples are previously recorded versions of the live calls or classes for each, and give you an idea of how they work.

Yes! We do offer some programs and resources which are completely free. You can find a list of available programs on our CPTSD Resources page.

Many of our programs have a live call component, in addition to private groups online. You can join the live calls for your program by clicking on the links inside our online community which you will have access to upon completion of your registration.

Additionally, some programs are held exclusively on our Circle platform for both live program calls and interactive online groups. When you register, you’ll do so directly on Circle. Once your registration is complete you’ll be able to login with the credentials you set up during the process. You can then access your program via the Circle apps or on your computer. 

Not to worry, we record live calls of most of our programs and load them up in your exclusive members area or inside our safe online community so you can watch and listen to them anytime, on your own schedule. There is also no requirement to join every call for our programs, you can join and participate as little or as much as you like.

*Live calls are not recorded for the Pride Support program.

No problem at all, you are never required to share using your voice or type in the chat box. You can participate as you feel safe in doing so, and as little or as much as you like. It’s your unique experience. 

We take your privacy very seriously. We do not sell or share your information to outside parties except as outlined in our Privacy Policy, in which case emails may be shared between affiliates or partners of CPTSD Foundation only, and where applicable programs and resources are made available.

When you register for a program, you are welcome to use an alias name, or your first name and last initial. This applies to Zoom calls, live calls on our Circle platform, and our private groups online. Information on calls and in private online groups is not shared with any outside party.

If you register for a program that has a paid membership, those transactions are secure and encrypted through PayPal or Stripe.

Each program has its own schedule of when the live call portion of that program is held. You can learn more on our CPTSD Resources page about each one. Some programs meet every day, others once a week, and some are online only with no live calls.

You can also check our Calendar to see what topics are covered and when calls are held.

We love our volunteers! Each and every one plays an important role in helping us reach survivors and practitioners. We routinely have volunteer opportunties available, and welcome all who wish to apply. Visit our Join Our Team page for more info. 

We have several styles and sizes available for purchase. When you purchase a wristband, we include an additional one for you to give to someone else, along with a hand written Thank You, from us to you! You can order yours anytime!

While we would love to offer all of our programs for Free, unfortunately we do have operating expenses and program platform fees to pay, just like any other organization. We strive to keep our paid programs as affordable as possible, and with as much value packed in as we can. We have bundle options available as well as Free programs and resources.

Unfortunately, our programs do not offer refunds. You may cancel your membership to any program at any time, for any reason. For monthly or other recurring memberships, you’ll retain access to that program after you cancel, until the end of your membership cycle. See our cancellation and refund policy, which is linked on this website, on registration forms for each program, and on the checkout page for each program.

Yes! We have trauma-informed coaches available for you to work with through our Progress and Transition Coaching program. These coaches are all experienced in working with trauma survivors and are trained in a variety of areas applicable to healing, personal, professional, and relational life. Learn more on our coaching page and schedule your Free Discovery Call!