by Dr. Mozelle Martin | Apr 15, 2026 | Building Resilience in Healing, Complex PTSD Healing, CPTSD, Mental Health Professional
In my first mental health job in the early 1990s, I learned a rule that still holds under pressure. Never tell an upset client to “calm down.” It backfires. The person does not feel heard, seen, or validated. They feel managed. The phrase sounds helpful to the one...
